Portland OnSite Used Car Pre-Purchase Inspection Service

Portland's ORIGINAL modern used car inspection company. Since 2006 proper Master ASE Certified Technicians performing real inspections. The most technologically advanced used car inspection anywhere

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How to Avoid Scams When Purchasing a Vehicle

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Be sure to also check out our own more in depth tips page on how to find a quality used car

This information is a cut and paste from Portland’s Police Bureau – http://www.portlandoregon.gov/police/article/187076

Basic information but useful

1.  Check car-fax. Anyone with internet access can go to www.carfax.com and check a vehicle by its VIN number. Carfax charges a small fee but it is well worth it. Check with your local police agency to see if the vehicle is stolen. Remember, if you buy a stolen car, you may not recover your money even if the person that sold it to you is arrested. It is up to you to be sure that the vehicle you are buying is legitimate.

2.  Craigslist, Ebay: Craigslist and Ebay have hints on how to avoid scams. Be aware that most of the sellers on internet auction and classified ad sites are legitimate. However you assume the risk when making a purchase so check the sellers history if you are able to.

3.  Suspicious sellers and cars:  Anyone selling you a car should have a title. If they don’t, walk away from the deal. There are many reasons why a person may not have a title, but there is no reason to buy a car without one. If you buy a car without a title, you will have to go to DMV and apply for a lost or stolen title. By that time you may realize that you have bought a stolen car. Even if it’s not stolen, you will have to prove that you legitimately own the car now.  Avoid that hassle and only buy cars with titles.

4.  Be suspicious of deals too good to be true. There is a reason that the person is selling a car so cheaply, and most of them are not good for the buyer. Look the title over for signs of fraud (erasures, copies, VIN number does not match vehicle, vehicle description does not match vehicle, mileage is inconsistent.) If the vehicle has been totaled and rebuilt the title should note that it is either a salvage vehicle or a reconstructed vehicle. If there are indications that the vehicle has been rebuilt, but there is no flag on the title, be suspicious.

5.  Ask for ID of the seller to prove that the name on the title is the person you are dealing with. If it is a private seller and not a dealer, they should be the person listed on the title. If they are a dealer, they should have a dealer’s license and should have no problem proving that they own the car they are selling. No legitimate seller will have a problem with telling you who they are.

6.  If you are selling a car it’s up to you what you accept for payment.  It’s recommended that you only take cash and cashier’s checks. Call the bank listed on the cashier’s check to check the funds. If you accept a personal check, you assume the risk, even if it appears legitimate.

 

Additional Common-Sense Advice for Buyers from Autotrader.com

Buying a car you find online is a lot like buying a car through a classified ad in the newspaper. In either case, use your best judgment.

Know the car’s market value
Be suspicious of a vehicle priced significantly below market value. If it sounds too good to be true, it probably is. 
Obtain a vehicle history report
A vehicle history report can provide useful information, such as who holds the title to the car and whether the car has been in an accident reported to authorities. You’ll also find out whether the car was ever reported stolen, salvaged or damaged. (We include a History report and often additional information with every inspection) 
Inspect the car

Schedule an inspection with a professional mechanic or an inspection service if the car is not in your area. An early inspection can help you identify problems. However, keep in mind that an inspection isn’t a warranty and won’t guarantee a car is free from defects or that inspectors have identified all existing problems.

 

Confirm contact information
Before you send payment, verify the seller’s street address and phone number- an email address is not enough. ZIP codes, area codes and addresses should match up. Be wary if the seller is located overseas. (BAD ADVICE  – Work with sellers face to face only) 
Use email wisely
Avoid sending sensitive personal or financial information (such as your social security number, credit card number or checking account number) to a seller via email. Remember that email communications are not secure and can be easily forwarded to others.
Get a detailed receipt
Ask the seller for a receipt that states whether the vehicle is being sold with a warranty or “as is.”
Get title to the vehicle
Make sure you know what’s required in your state to transfer title to the vehicle you’re buying.

Be sure to also check out our own more in depth tips page on how to find a quality used car

Timing belts vs. Timing Chains – What you should know.

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We’ve been getting a lot of questions about this lately. Simply put timing belts require replacement at manufacture specified intervals; timing chains do not require replacement unless a problem develops. In general, vehicles equipped with timing chains require less costly and frequent maintenance unless the chain, guides or tensioner develop a problem. When this happens the engine must be disassembled and the costs can be many times more than a similar timing belt replacement, in fact many engines require removal to fix.

timing-belt-complex

During our pre-purchase inspections we always check the accessory belt(s) and do what all that we can to determine whether the timing belt was replaced. On most vehicles the timing belt is not easily accessible to inspect without disassembly.  You’re not going to find any independent shop or dealership tearing down an engine to inspect the timing belt in any used car inspection. If you do remove the timing cover to inspect, a visual inspection is usually worthless as an old belt and a new belt are typically virtually indistinguishable if not coated in oil. A 100K belt may look new when it comes to signs of wear and break a week later. If the cam/crank seals, water pump or sometimes even the valve cover are leaking it will saturate the belt in oil, this will quickly break down the belt and/or cause it to slip, stretch or break without warning. Our standard practice is to do our best to look for obvious signs of previous timing belt replacements: stickers/stamping stating replacement, service records, signs such as scratches on the timing belt cover(s) from removal, missing/stripped bolts, signs of motor mount removal, accessory belt condition (belts which sit in front of the timing belt that must be removed to get access to the timing belt and they’re usually replaced during the timing belt service).

broken timing belt

Sometimes there will be records in the history report(s)/ service records in which we typically provide when the VIN is included with your booking/payment prior to actually performing the inspection. If records of previous replacement are not available within the specified time/interval (dependent on the vehicle) we always recommend replacing the timing belt for peace of mind. This is a very crucial component, which is often overlooked. A timing belt that slips or breaks can destroy the engine if it is an interference type of engine. Remember it’s not uncommon for people to sell/trade their vehicles in when the timing intervals approach because of the higher service costs involved so be alert to the manufactures recommended interval which can be every 60,80,90,100,105,110, or 120K miles or based on time 5-7 years. Remember, all belts are made out of rubber and rubber deteriorates with time so a 10 year old Honda Civic with only 40K miles should really have the timing belt replaced even if the interval may be every 105K miles. There are some vehicles such as Kia’s, Hyundai’s, older Volkswagen’s and Audi’s that are known for timing belt issues. These cars absolutely must have the timing belt replaced as often as every 60K miles. This service can cost upwards of $800+ so plan accordingly.

Carfax and how they really love their dealers. They don’t have the consumers best interest in mind.

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First our M3 story and explanation of how Carfax is really there to help dealers sell more cars. In our opinion they don’t have the consumers best interest in mind as they continue to make a majority of their money from dealers and because of this they don’t include all of the negative info they have access to.

Immediately after our story 20/20 does a story confirming what we’ve been saying for years. Carfax geared more towards benefiting the dealer?

http://abcnews.go.com/2020/video/check-carfax-18743237

Look what we saw today! Convinced yet?

Carfox

Carfax vs. AutoCheck

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We continually explain to our clients, Carfax is not our preferred vehicle history provider. Have you ever heard of the competing report, AutoCheck by Experian? Yes, Experian, the credit monitoring company.

Every time we hear a Carfax radio or TV ad it reminds us how much this service seems to be really geared towards dealers instead of protecting the buying public in our opinion. Carfax has all of the information but they leave out some rather important details that the competing report doesn’t. I’m sure you’ve heard, “Ask for your Carfax report, Free at thousands of reputable dealers” The truth behind this is that dealers are forced to spend big dollars to have a dealer Carfax account to offer those reports to you. Our owner/lead inspector Josh who actually owned a small used car dealership for 6 years witnessed many dealers buying their inventory at auction not really looking over the cars themselves rather actually purchasing the vehicles that have no accident/damage remarks on the Carfax report alone!

80% of the vehicles we inspect have one or more repainted/repaired panels yet show nothing on a Carfax report. Most dealers know what cars have been repainted or have been in an accident when buying them but they also know 98% of the buyers out there will only ask for a Carfax due to their advertising and not have the car pre-purchase inspected prior to purchase. Carfax does finally now recommend having an independent inspection preformed – Kudos Carfax!

PDXinspections provides each of our clients with an AutoCheck History report at minimum. This report in our opinion is the far superior report with the buyer’s best interest in mind rather than the dealers. The following story from a recent inspection, which explains and shows this very clearly.

We were recently hired to perform an inspection on a low mileage BMW M3. The dealer provided Carfax looked great, the AutoCheck report however told a completely different story. Both reports show the car was sold at auction so we know both providers have that information.

The Carfax simply reads:
07/30/2012 45,151 Auto Auction Pacific Region Listed as a dealer vehicle – Sold at auction

The AutoCheck shows:
05/30/2012 PACIFIC SW REGION 45,151 Auto Auction REPORTED AT AUTO AUCTION
06/15/2012 PACIFIC SW REGION Auto Auction AUCTION ANNOUNCED AS UNIBODY DAMAGE
06/27/2012 PACIFIC SW REGION 45,654 Auto Auction REPORTED AT AUTO AUCTION
07/30/2012 PACIFIC SW REGION 45,151 Auto Auction REPORTED AT AUTO AUCTION AS DEALER VEHICLE
08/01/2012 PACIFIC SW REGION Auto Auction AUCTION ANNOUNCED AS UNIBODY DAMAGE

Now the AutoCheck tells a completely different story doesn’t it? Why does the Carfax leave out the fact it went through the auction for 2 months without selling (red flag 1) and as well the auction actually announcing Frame/Unibody damage (red flag 2)? The Carfax will never show you if the car had a frame damage announcement at auction and won’t show you if it spent a year being bounced between auctions (which does happen).

Despite this information being provided upfront, the buyer did elect to still have us go check out the car and we quickly found the vehicle was involved in a rather hard rear end accident resulting in the lower trunk unibody/frame being replaced along with a rear bumper, and paintwork throughout the vehicle easily noticed once looking for it.

The truth is we see this kind of thing all of the time and on average cancel and refund several inspections a week alone based on our initial research including these reports. We don’t enjoy inspecting bad vehicles and know our customers will continue their searches better informed and in the end coming back to us with a better vehicle to inspect.

We will always continue to do in what we believe is best for the buying public and continue providing in what we consider the better report.

Compare-Vehicle-History-Reports
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Why we have a different prospective than most regarding vehicle safety and salvage titled vehicles in general

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When I’m not out inspecting used vehicles I enjoy spending my time as a firefighter. One of the many things we do is continually drill (practice our craft). Understanding vehicle construction is helpful but my role as a firefighter gives me a true respect for how strong a vehicle is and how important proper vehicle repairs are when they are damaged. While out inspecting I often see poorly repaired vehicles (mostly salvage) and think back to how that cost savings of knowingly purchasing a vehicle that has sustained some serious damage could end up being a life or death decision for you and your family and a rescue vs recovery for the firefighters that will respond to the next accident.

Remember accidents happen. Nobody gets up in the morning planning on getting into an accident. On top of worrying about the mechanical condition of your next car purchase, please really consider the safety aspects as well. I’ve always been a stickler for safety. I spent about 4 years in the dealership setting as a specialized Drive-ability, Electronics, Networking and Safety Systems Technician diagnosing and replacing safety systems such as airbags, pre-tensioners and seat belts so I understand better than most how crucial these properly functioning systems are and how intertwined they are with the rest of the vehicle including the structure. There is nothing more dangerous than a car designed with airbags that has been tampered with or has non functioning airbags. Please don’t choose cost over safety.

There are plenty of vehicles out there being poorly repaired daily, many around you every time you’re out driving. Be educated, do your research on the vehicle and seller, and please don’t consider purchasing without having it inspected.

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