Welcoming our newest member to the PDXinspections fleet. We did something different this go around and ended up buying a 2017 Chevrolet Volt. We’re typically fans of buying used vehicles for obvious reasons, but if you want all the latest and greatest technologies it cant be avoided. Again recommending dealers or other automotive businesses but hats off to Brent Whitten and the entire crew at Wentworth Chevrolet for helping us and making for an absolutely painless and quick purchase process. They definitely took care of us and we wouldn’t hesitate to recommend them or use them again in the future. Get ready to see a new PDXinspections Volt running around Portland and Vancouver!
CarMax doesn’t welcome onsite pre-purchase inspections in Portland Oregon
CarMax is now in the Portland and Vancouver Washington Markets. We hope this will be a good thing for the Portland/Vancouver used car market.
Just as we recommend with any dealership we always recommend you go in well informed. There is much to be found on the internet that suggests CarMax like Carfax (everybody has heard of these companies) invests a lot into marketing and advertising and not all of their claims pertaining to inspections, certifications and guarantees are entirely accurate. You can Google carmax inspection complains. When spending a lot of money on a used vehicle you need to protect yourself and the best way to do so is to have the car independently inspected. We always recommend doing this prior to getting to potentially becoming emotionally attached to the vehicle or before making an offer in case we find issues that the dealer may be willing to address prior to your purchase. CarMax advertises that they perform an in depth 125 point inspection on their vehicles. Looking at their inspection, in our opinion appears to be pretty quick and basic when considering these are modern vehicles.
We’ve been told by many of our customers that CarMax will not allow mechanics to come onto their property to perform the inspection. There is no reasonable excuse for this. Since 2007 we have been welcomed by all of the reputable dealers throughout Portland. Portland dealers typically appreciate the fact they don’t have to have the vehicle leave their lots for an inspection. We’ve been told by many that they will not allow their vehicles to leave, because to often they end up at a competing dealer or shop and receive an in-accurate or potentially biased (trying to up sell products/services) assessment causing confusion to the buyer. We are completely objective and unbiased, we only report the facts and best of all the dealer doesn’t have the liability of having the vehicle leave their lot. CarMax states that all of their vehicles have already been inspected and push their customers to buy the car and then bring it back if they’re not satisfied. They advertise that they will allow the buyer to return the vehicle within 5 days. Typically we recommend having it inspection prior to going through the hassles of buying the car, credit reports, paperwork, time etc. but if this truly their policy, it’s still very important to have it inspected immediately at the beginning of your 5 day window.
We’ve done several inspections on CarMax vehicles that the buyers had us come to them within their 5 day return window. A majority of these vehicles had had accident repairs/paintwork that the buyers were not aware of. This paint/repair work didn’t show up in CarMax’s inspection nor on the Carfax they supplied with the vehicles. This isn’t uncommon with many vehicles we inspect at dealerships, however we were surprised by our initial experience with the quality of CarMax vehicle inspections.
There are several websites and stories about the quality of CarMax’s own inspections including 20/20.
https://www.youtube.com/watch?v=n1YQkysD15g – 20/20 video
http://www.consumeraffairs.com/automotive/carmax.html
http://carconsumers.org/carmax.htm
http://www.truthaboutcarmax.com
There is nothing better than having the peace of mind of having an in-depth, independent unbiased inspection performed on a vehicle you’re strongly considering buying. We come to you and perform the inspection at your home or place of business at your convenience and hopefully give you the confidence or knowledge of pending issues or previous paintwork or accidents that may alter your decision to keep the vehicle or take it back while you’re still within their 5 day return window.
Flood vehicles… Stay far away!
We had an interesting phone call last week followed by some email conversations with a buyer looking to buy a Salvaged 2010 Cadillac Escalade from a less than reputable dealer here in the Portland market. This particular Escalade was flood damaged. Despite our warnings about the dealer, our past experiences with them and their negative online reviews the buyer was still considering the inspection and purchase.
When most people think about flood vehicles, I think they think about the cosmetic factor of the interiors getting wet and then dried out. What most don’t realize is that a modern vehicle is a rolling network of very expensive modules (computers). In an Escalades case there are over 30 of these modules everywhere from under each seat, each door and in places you wouldn’t even imagine. Although the seller may tell you it was “minor” and it may even look and smell fine this is a ridiculously risky purchase. In this case a $30K purchase. All may appear be ok today but the types of failures, issues and abnormalities you may experience in the future will not only be extremely expensive, but very difficult for any technician to correctly diagnose. Something like a seat module acting up could completely take down the vehicles network or cause the engine to stall, ABS to activate while driving on the highway, render the airbags useless, window to roll down when you hit the horn, etc… After explaining this, the buyer emailed back to ask if GM would warranty it. Most don’t think about this but the answer is absolutely not. A manufactures warranty is in place to cover “manufacturing defects” not acts of nature, accidents, modifications, etc. Edmunds did a great write up on what voids a manufactures warranty – http://www.edmunds.com/auto-warranty/what-voids-your-vehicles-warranty.html
Again, don’t fall the attractive price, it’s just not worth the risk. Sometime in the future when you’re done pulling your hair out, throwing money at it and want to get rid of the vehicle, you’re going to lose out on the resell value even worse than you feel you gained on the initial purchase price.
Stick with clean title vehicles, go in cautiously and be sure to have them inspected!
2013 used car inspection company reflection
8 years in business now and 2013 was our biggest year yet.
Many exciting changes including:
- Launched new innovative inspections options to better serve and help save our clients money
- Invested in many new diagnostic and inspection tools
- Designed and launched a completely new inspection software which gives us the fastest possible way for us to deliver a complete report via PDF to your inbox immediately after finishing our inspection
- Completely redesigned and launched a new website
We continue to grow year over year and want to thank all of those who make it all possible. We promise to deliver the same great experience for 2014 and look forward to starting out strong! As always, expect even bigger things in 2014 and thank you for all of your support!
Happy New Year from PDXinspections
Don’t forget to winterize your vehicles
It’s in the 20’s and we’re still out performing used car inspections. One of the most common things we see when the cold weather strikes is frozen windshield washers. Many people are not aware that there is a special blend of winter grade washer fluid that is supposed to prevent your washer fluid from freezing. Most might see this as more as a nuisance, not being able to clear/clean your windshield but this often leads to very expensive repairs down the road.
Your engine coolant when factory filled has a freeze point of -35 degrees. The risk of coolant freezing in an engine can be catastrophic as it can crack the engine block when the ice expands inside. The same applies and is very common when it comes to the washer system. There are many small expensive plastic components than very easily and commonly crack in the washer system after only 1 good freeze:
- The washer tank
- Washer pump(s) 2 in vehicles with rear wipers (wagons and SUV’s)
- Low level switch assembly
- Lines and jets.
In every inspection we not only test and report the engine coolant condition and freeze point, but we also check the integrity of the entire washer system from operation to freeze point of the fluid. 98% of the time we see freeze points of only +32 degrees. A simple fix for the winter involves running the old fluid through the system and refilling with the proper winter grade fluid found at most home improvement and auto parts stores. Most of these winter blend formulas also have the added benefit of being deicers as well!
Just another thing to think about when looking at your next vehicle or on your existing vehicles. Stay warm!
