Flood vehicles… Stay far away!

Sunday, February 2nd By Josh

We had an interesting phone call last week followed by some email conversations with a buyer looking to buy a Salvaged 2010 Cadillac Escalade from a less than reputable dealer here in the Portland market. This particular Escalade was flood damaged. Despite our warnings about the dealer, our past experiences with them and their negative online reviews the buyer was still considering the inspection and purchase.

When most people think about flood vehicles, I think they think about the cosmetic factor of the interiors getting wet and then dried out. What most don’t realize is that a modern vehicle is a rolling network of very expensive modules (computers). In an Escalades case there are over 30 of these modules everywhere from under each seat, each door and in places you wouldn’t even imagine. Although the seller may tell you it was “minor” and it may even look and smell fine this is a ridiculously risky purchase. In this case a $30K purchase. All may appear be ok today but the types of failures, issues and abnormalities you may experience in the future will not only be extremely expensive, but very difficult for any technician to correctly diagnose. Something like a seat module acting up could completely take down the vehicles network or cause the engine to stall, ABS to activate while driving on the highway, render the airbags useless, window to roll down when you hit the horn, etc… After explaining this, the buyer emailed back to ask if GM would warranty it. Most don’t think about this but the answer is absolutely not. A manufactures warranty is in place to cover “manufacturing defects” not acts of nature, accidents, modifications, etc. Edmunds did a great write up on what voids a manufactures warranty – http://www.edmunds.com/auto-warranty/what-voids-your-vehicles-warranty.html

Again, don’t fall the attractive price, it’s just not worth the risk. Sometime in the future when you’re done pulling your hair out, throwing money at it and want to get rid of the vehicle, you’re going to lose out on the resell value even worse than you feel you gained on the initial purchase price.

Stick with clean title vehicles, go in cautiously and be sure to have them inspected!

Buying a used car in Portland Oregon

Thursday, December 5th By Josh

Used car buying tips specifically for Portland, Oregon & Vancouver, Washington metro areas

What you should know:

This information is absolutely invaluable for those who are just starting their used car buying adventure in Portland, Oregon. The information below is more of a recap of the more in depth information we’ve provided on our “PDXinspections Tips for Shopping and Buying a Quality Used Car” page.

Planning the purchase

If you’re going to be financing the vehicle and working with a dealer, try to get pre-approved through a credit union of your choosing prior to starting your search. If you’re not a member of a local credit union start there. Many offer rates as low as 0.99% on used cars up to 3-4 years old. Most will typically pre-approve you and provide you 60 days to shop. Credit unions are not only much easier to not only work with, they offer lower rates, better customer service, they’re more apt to actually approve you and usually makes for a very easy transaction once you find the right car.

Know the seller

There are a lot of used car dealers to choose from. It’s typically better to start with the larger franchised dealers if you want/need to purchase from a dealer. We believe you get more car for less money if you are patient and invest the time to find a real private party owner selling their own vehicle. Be cautious and perform in depth research any dealer you’re considering working with, especially when considering a vehicle from a smaller independent dealer. You will quickly find out what dealers care about customer service/sell quality vehicles (they go hand in hand) and which are all about making money and have no problem selling clunkers.

Yelp – Be sure to check out the “Not recommended/filtered reviews” as well. Watch out for dealers who have 1 star reviews followed by 5 star reviews
Google “Company name + reviews”
Yahoo
BBB – We have mixed feelings about the better business bureau and would suggest sticking to “real people reviews” rather than a company in the business to solicit business participation in their “accreditation”.

In Portland there are a lot of private party sellers advertising vehicles that are not actually registered to them. Unlicensed dealers are known as curbers and these can quickly become a nightmare transactions between problem cars and issues for you when you go to register/title the vehicle in your name. These sellers are easy to spot, look for a combination of the following:

Look for missing license plates in pictures – Why would the owner not have plates on the car?
If the phone number is provided – is it masked: 5 oh three 78 nine zero 1 6 8 or 5o3-789-OI68? This could be a good clue they’re doing this to prevent you from simply googling the number to see all of the other vehicles they are selling or have possibly sold in the past.
Google “the phone number + for sale” prior to contacting that seller. See other vehicles come up? You likely found a curber.
Read through the ad. Do they specifically say “my” car or do they explain it like it’s just another car they’re selling. Is there a lot of information about the car stating its history, repairs, etc or is the ad very basic?

An often-overlooked tip. Look at the license plates in the ads or ask the dealer about the registration if they have dealer vanity plates on the cars. Oregon doesn’t have a tax on their vehicle purchases but the licensing and registration fees can be quite expensive. For example:

A vehicle with current Oregon plates will only require a quick trip to the DMV and cost you $77 dollars to title in your name. You don’t have to pay for registration until the tags expire.
A vehicle without plates or expired tags will require a separate trip the Oregon DEQ first, it must pass DEQ, followed by a trip the DMV with fees that could be upwards of $350. Remember, a private party seller selling a vehicle without license plates is very often an unlicensed dealer. If theres a picture of a temporary plate in the back window you should ask yourself why? Why would someone who just bought a car being trying to already sell it?

Knowing the market and its value

Use Kelly Blue Book to check the value of the vehicle to get an estimate on what it’s worth. Knowing this information prior to your calling will help you get an idea how negotiable the seller is. You’ll probably notice many vehicles such as popular “in demand” Honda’s and Toyota’s don’t typically follow KBB’s values, so be sure to figure out what the true market value is before getting frustrated by everyone asking too much for their vehicles. Again KBB values are pointless if none of the vehicles online are listed anywhere close to those values. Our advice is to put craigslist to work for you by changing the way you look and compare vehicles. Search by title only and be specific like this:

Leave the search bar blank
Search by year (plus one and negative one) if you’re trying to price 2006’s enter 2005 to 2007 for example (assuming its the same generation)
Enter the Make and Model ie. Honda Civic
Check the title status box and click clean only – You can’t compare clean title vehicles to salvage title vehicles!
Click “Search”
Sort by price low to high by clicking the $$$ (Small to big blue link)
Look at the average pricing and look at the lower priced vehicles, check them out and find roughly where the clean title vehicles start and then go back and adjust the minimum and maximum values to exclude the salvage vehicles and those that are clearly overpriced or out of your budget. Finally hit search again.
You should see something like this: 2006-2008 Honda Civic Search in Portland
Now re-search, adjusting the year up and down and see what others are listed for.

Your initial viewing

When you go to look at the car. Start it up and pay close attention to all of the warning lights in the dash. They should all light up and then disappear within about 10 seconds. If any of the Airbag, SRS, ABS, Check engine, Service engine or similar lights remain illuminated, ask the seller to fix and provide receipts of service prior to further considering the vehicle. If they aren’t interested in doing this then why would you waste your time? It always amazes us how many vehicles we show up with lights on such as the airbag light on, especially at dealerships! This could be a $100 fix or it could be a $1000+ fix, why not eliminate this issue prior to spending your inspection money on a vehicle that the seller isn’t going to be willing to fix or negotiate into the price. Many times people are selling their cars once they get an estimate on what it costs to actually fix. Don’t fall for stories, it’s not typically as minor as they may portray otherwise they likely would have fixed it.

The all important pre-puchase inspection

There are a lot of people claiming to perform mobile onsite used car inspections. Would you find your next doctor on craigslist? Only trust real established businesses who employs real properly certified master technicians, who perform all the necessary tests and inspect the entire vehicle, who have established real customer feedback, and most importantly a completely unbiased company without any hidden agendas or performing any other automotive work. We speak from experience as someone who has performed dealer used vehicle inspections, no other automotive business anywhere gives you all of the information needed between our upfront research, history report(s) provided, class leading customer service and our in depth inspection itself. PDXinspections.com

The information above should help point you to the right car more quickly with fewer frustrations.
Please be sure to read through our more in depth page “PDXinspections Tips for Shopping and Buying a Quality Used Car”

We now have more pre-purchase inspection choices to better serve Portland & Vancouver used car buyers. Inspections starting at only $129!

Tuesday, July 23rd By Josh

For many years we only had one inspection choice, that is no longer the case. We now have a used car pre-purchase inspection for every vehicle each optimized for the type of vehicle and or what it is you “the buyer” is really interested in having inspected.

Introducing our Platinum – The same industry leading extremely detailed and thorough pre-purchase car inspection you’ve come to expect from PDXinspections. A new Gold/Newer car inspection optimized to save our clients money who are looking at newer low mileage vehicles likely still under warranty and a Bronze/Basic budget inspection to help those looking for reassurance they’re not buying a budget priced lemon.

We now have more pre-purchase inspection choices to better serve our Vancouver used car buyers starting at only $129 all with our extensive research and a vehicle history report and often service records included!

All of our inspections start with research: vehicle history report(s) and many times service records (when available – same records that are available to companies such as Carfax) are provided immediately after booking when the VIN (Vehicle Identification Number) is provided.

Every inspection includes measuring all exterior metal body panels to determine if the vehicle has been repainted and to determine whether it was due to cosmetic or accident repair

Platinum Inspection

Our most complete & common inspection for the modern vehicle
Hands down the most thorough mobile inspection that exists
Extremely detailed and in depth – Redundant tests throughout
Modeled after manufacture certified vehicle standards (I.e.150 point CPO) but are far superior

Learn more or book your Platinum inspection

Gold – New Car Inspection

Newer vehicle inspection (designed for vehicles that my be still under factory warranty)
Only vehicles that are 3 years old or newer with less than 50K miles located in Vancouver Washington are eligible
Everything in the Platinum inspection excluding: Interior condition report, accessory testing, lifting the vehicle, and a test drive

Learn more or book your Gold inspection

Bronze – Basic/Budget Inspection

Designed for older/high mileage/budget vehicles (typically mid 1980′s to 2000) with mechanical condition taking precedence
This is a basic mechanical and safety inspection
Our most important tests are completed
Cosmetic condition report and accessories tests are not completed

Learn more or book your Bronze inspection

Once you have chosen your inspection just follow the instructions to easily and securely book on that respective page

All of our used car inspection reports are delivered via email and is easily read/printed using your computer, smart phone, iPhone/iPad or any other mobile device capable of reading PDF’s. They are easily read and understood, written in laypersons terms with items of importance highlighted

Google

You get what you pay for! A great car buying metaphor.

Thursday, May 30th By Josh

You get what you pay for… Nothing is truer than this statement when it comes to buying a used vehicle.

I previously owned a small dealership mostly locating vehicles for people who didn’t want the hassles of sourcing their own vehicles. I purchased most of my vehicles at the same place the big franchised and smaller dealers do, the auction. There are literally a 100,000 cars auctioned across the world weekly. At each one of these auctions there will be 500-1000 dealers or buyers agents buying vehicles for their dealerships or for their clients (in the buyer’s agent case). If a vehicle is in poorer shape the price it sells for will obviously be less, on the other hand if a vehicle is in top shape meaning, no accidents or previous paintwork the price will reflect that.

I would only consider vehicles that have had no body or paint work. This made my searches incredibly difficult as 75% percent of the vehicles I would look at had one or more repainted panels. 75% is pretty much what I see while out inspecting vehicles at dealerships as well. Paintwork isn’t always a negative thing when considering a ten year old vehicle, however in my opinion is pretty inexcusable on a $30K+ luxury vehicle or a vehicle which is only a couple years old.

Some dealers sell cars on only flashy looks alone. They sometimes do no more than spend money on a fancy detail and cosmetic re-spray work and completely ignore the more expensive mechanical/maintenance work. Have you ever heard the term “Lipstick on a pig”? Most of the vehicles I would purchase from auction would need brakes or tires right off the bat. Many people decide its time for a new vehicle when their vehicles start needing great sums of service work knowing months in advance they would be doing so. Of course they don’t take care of necessary services it might need prior to doing so. As quality used vehicle values continue to rise and dealers look to cut costs, I’m seeing more and more dealers cutting costs when it comes to the reconditioning of their used cars trying to maximize profit. This means for some of the poorer quality dealers many of the vehicles sitting on their lots need crucial safety items, which typically end up being some of the most expensive services like brakes and tires. I would estimate 80% of the vehicles we inspect at some of the smaller independent dealers need at least $500+ in tires and/or brakes not even considering some of the issues we might come across in the rest of our inspection. The cost of the inspection is so minimal and almost always less than the cost of some of the needed maintenance, mechanical/electrical issues, or devaluation for paintwork or accidents in which we find and report.

Just be aware and remember to always have used cars inspected by a confident/trained/independent certified technician before purchasing it. Tires, brakes and other necessary services will quickly add up and will always be more than the inspection itself not to mention the confidence of knowing you’re not going to end up with a lemon. Know what you’re buying, research the dealer by checking reviews, have it inspected and buyer beware!